Mapsforus

When I ordered this steamvac, I did not know that there was no heated water or steam. The hot water that you add to the tank is not kept heated. I also thought there was a heated drying process also, which there is not. The product info that had been on this site as well as in large bold letters on the product box, states “Heated Cleaning: Forces hot air into the cleaning path.”
When I wrote to Hoover customer service to ask why I was not getting heated water or heated air, this was the reply: “Hello, Thank you for your recent email. Our models do not have a heat drying system. The unit uses heated cleaning during the cleaning process. As with all liquid carpet cleaning machines, cleaning solution is mixed with water for application to the carpet. The Hoover machine uses hot tap water and a liquid cleaning solution in a process known as “hot water extraction”. The cleaning mixture loosens the dirt from the carpet fibers, and it is removed by the vacuum of the machine. This hot water extraction method has long been known, both to the trade and the public, as steam cleaning. High temperature steam is not used on carpet since high temperatures could damage carpets. Hoover makes it clear on its cartons, instructions and other materials, that its machine cleans the carpet fibers using hot tap water and cleaning solution.”

So, I thought I was buying a newer technology that involved heated water or steam and heated drying than the old rug shampooers, but it is the same. That being said, this shampooer does a nice job. Just be sure to go very slowly to get good results.
Black Is Black Another

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